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Teco Air-conditioning Units: FAQ.
Brochures; Split systems, Wall room units, portable units.
| How do I know which TECO Air Conditioner is best for my home or office? |
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Please contact us on 03. 97296998 or email
info@cleanairservices.com.au or simply make your selection online and order. |
| Will TECO Air Conditioners work under extreme temperatures? |
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Best working temperature range for TECO Air conditioner is 5°C ~ 35°C.
People have to understand that every air conditioner works under extreme temperatures, but the temperature will have an effect on the heat exchange therefore the performance will vary due to outside temperature. |
| What information is required for warranty service? |
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You must have the actual Proof of Purchase (Receipt) for warranty service. 1. Owner's details. Name, Address, Contact numbers. 2. Product information: Model number, Serial number. 3. Date of purchase, Shop name, Contact number. 4. Installers name, Contact number. |
| What should I do when malfunction occurs? |
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Air conditioner will not operate at all.
* Check the power to the unit is switched on. * Check the power fuse has not been tripped. * Check the SET TIME of the unit is not activated. Cooling efficiency is not good. * Check the air inlet and outlet for blockage. * Ensure that there is no other heat source in the room. * Check the air filters are cleaned. * Ensure the fan speed is not set at LOW. * Ensure the SET TEMP is at an appropriate setting. Wireless remote controller does not work. * Check the unit's batteries for sufficient voltage. * Unplug the air conditioner, then reconnect it after a few minutes. Foggy air flows out. * This is due to humid room air been cooled rapidly at COOL or DRY mode. Immediately stop all operations, remove plug, and contact TECO in the following situations. * Operation starts or stops abnormally; * Power fuse or circuit breaker trips often; * Electrical wires are very hot or insulation is damaged; * Other strange situations. If problem still occur. Have all necessary information ready and contact TECO Warranty Service Department on 1300 660037. |
| Who do I contact for non-warranty service? |
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TECO Australia have a National Service Centre and can provide you with details of service centres.
Please contact Teco Australia on 1300 660 037. Teco service agents. |
| Where can I purchase a TECO Air Conditioner? |
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Please contact us on 03. 97296998 or email
info@cleanairservices.com.au or simply make your selection online and order. |
| Where can I purchase spare parts for my TECO Air Conditioner? |
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TECO Australia keep spare parts.
Please contact Teco Australia on 1300 660 037. |
| Where can I find my serial number and model number? |
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Both model number and serial number is visible on the indoor unit either on the right, left or under side of your air conditioner.
The outdoor serial number is located on connection pipes side of the outdoor unit. It is important to have these numbers before calling for warranty service. |
| What is the relationship between BTU and Watts? |
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A watt is approximately 3.412 BTU/hr.
2000 watts is about 6824 BTU/hr. Cooling / Heating Capacity. watts x 3.412 = BTU/hr BTU/hr x 0.2931 = watts Tons of Refrigeration x 12000 = BTU/hr Tons of Refrigeration x 3516.8 = watts kcal/h x 1.163 = watt Some examples: 9000BTU IS 2.6kw 12000BTU IS 3.5kw 15000BTU IS 4.3kw 17000BTU IS 4.98kw 18000BTU IS 5.2kw 19000BTU IS 5.5kw 24000BTU IS 7.0kw 27000BTU IS 7.9kw 32000BTU IS 9.3kw 36000BTU IS 10.5kw Pressure. psig x 6.8948 = kPa psig x 0.069 = bar bar x 14.5 = psi bar x 100 = kPa kPa x 0.01 = bar Temperature. Length °C = 5/9 (°F - 32) °F = (9/5 x °C) + 32 Length. metres x 3.281 = feet meters x 39.37 = inches
Cooling and Heating conversion
Where HP = Horse Power and kW = kilowatt.
1 HP = 2.55kW
1.5 HP =
3.5 kW
2 HP
= 5.1 kW
2.5 HP = 6
kW 3 HP = 7 kW
Inverter Technology
This technology, instead of using alternating current (AC)
motors, uses direct current (DC) motors, which have superior
performance, greater energy efficiency, low running costs
(usually their running costs are 33% to 40 % less) and are
they are quieter
inside and
outside.
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Email:
info@cleanairservices.com.au Ph:
(03) 97296998 Fax:(03) 97206822
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September 2010
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